Shipping policy

Shipping Policy

At fpnaes-fd.myshopify.com, we strive to deliver your bathroom hardware orders quickly, securely, and transparently. We carefully inspect and package every shower sprayer, towel hook, and soap dish to ensure it arrives at your doorstep in pristine condition.

Shipping Rates & Order Thresholds

We offer simple, transparent tier-based shipping rates:

Order Total (USD) Shipping Fee Estimated Delivery Window

$10.00 USD and Above

FREE SHIPPING

7–15 Business Days

Under $10.00 USD

$5.99 USD

7–15 Business Days

All standard shipping fees are automatically calculated and displayed during checkout prior to payment.

Processing & Handling Time

  • Order Cut-off Time: 5:00 PM (GMT) Monday through Friday.

  • Handling Time: Orders are processed and dispatched within 1 to 3 business days (excluding weekends and public holidays).

  • Orders placed on weekends or holidays will begin processing on the following business day.

Transit Times & Tracking

  • Standard Delivery: Generally takes 7 to 15 business days depending on your location and regional customs clearing times.

  • Tracking Your Package: Once your order has been dispatched, you will receive an automated email containing your tracking number and carrier web link. Please allow up to 48 hours for tracking details to update on the carrier system.

Delivery Delays & Issues

While we work hard to ensure on-time delivery, unexpected delays may occasionally occur due to weather events, customs holds, or carrier backlogs.

  • If your tracking status has not updated for more than 7 business days or your package has exceeded the estimated timeframe, please contact our support desk at [email protected].

  • Please ensure your shipping address is accurate during checkout. ELECTROSCIENCES LTD is not responsible for non-delivery caused by incorrectly provided addresses.